American Hartford Gold Review 2024: Customer Complaints & BBB Profile

American Hartford Gold Review: Precious Metal Experts

american hartford gold review

American Hartford Gold shines with an A+ rating from the BBB Business Profile . They’re also on the Inc. 5000 list of America’s Fastest Growing Companies. They’re known for their knowledge in gold and silver IRAs. They help investors secure their wealth by adding high-value metals to their portfolios.

They offer a wide range of products, from gold Canadian Buffalo coins to various bullion types. Their fees are clear, and their prices are competitive. Investors can choose to receive their metals directly or put them in retirement accounts like gold and silver IRAs. Their dedication to making customers happy is shown in their high ratings from Consumer Affairs, Trustpilot, and Google Reviews.

American Hartford Gold uses their deep industry knowledge to offer safe storage options through Delaware Depository and Brinks. They also have a strong buyback program with no fees. This, along with their great customer service, makes them a top choice for investors looking for financial stability.

 

Introduction to American Hartford Gold Group

American Hartford Gold started in 2015 in Los Angeles. It has become a top name in the precious metals market. They offer gold, silver, platinum, and palladium for investment. Their goal is to help people invest in precious metals for diversification and protection against economic ups and downs. They focus on retirement accounts.

AHG has an A+ rating from the Better Business Bureau. This shows their great customer service and business practices. They have a low investment start of $5,000 for cash accounts and $10,000 for gold IRAs. This is lower than many other companies like Goldco, which asks for $25,000.

They also have a good fee plan. This includes a $230 application fee and $200 yearly for storage, insurance, and custodian services.

Investing with American Hartford Gold is made easy for the investor. They offer personalized options for investing in precious metals through traditional or Roth Self-Directed IRAs. They have over 5,000 5-star ratings and were named the top gold company in America by Inc. 5000 in 2021. They also provide lots of educational resources to help investors make informed choices.

American Hartford Gold also helps investors diversify their portfolios with a buyback promise at good market prices. This makes it easy for investors to sell their metals if they need to. With services for different retirement accounts, AHG is a trusted partner for securing your financial future.

Company Overview

American Hartford Gold has become a key player in the precious metals market. It was started in 2015 in Los Angeles. The company is known for its trustworthiness in gold investments, aiming to secure clients’ financial futures.

With a history of putting customers first, they’ve shipped over $1.5 billion in precious metals. This shows their commitment to financial security.

Background and History

The company background is built on honesty and openness. American Hartford Gold has grown by offering physical metals and secure storage options. They’re praised with thousands of five-star ratings.

On TrustPilot, they have a perfect 5/5-star rating from 1,124 reviews. Google Reviews give them a 4.9/5-star score. They’re also an A+ rated company with the BBB and were named the #1 Ranked Gold Company by Inc. 5000.

 

Mission and Objectives

American Hartford Gold aims to help clients secure their finances with a strong gold investment strategy. They focus on building trust through excellent service. Their offers include zero fees for the first year, free insured shipping, and special deals for new accounts.

They provide free consultations with experts in precious metals. This shows their dedication to educating and empowering investors.

Rating Agency Rating Reviews
TrustPilot 4.9/5 1,124 reviews
Google Reviews 4.9/5 54 reviews
BBB 4.89/5 522 reviews

American Hartford Gold IRA Services

American Hartford Gold offers IRA services focused on precious metals. This helps investors diversify their retirement savings. They provide Gold IRAs, Silver IRAs, and IRAs for Platinum and Palladium. This makes planning for retirement easier by making it simple to move money from other retirement accounts.

Gold IRAs

Gold IRA lets you invest in physical gold. American Hartford Gold offers many IRA-approved coins and bars, like gold Canadian Buffalo coins. They are trusted, with high ratings from the Better Business Bureau and Trustpilot. They are also ranked highly on the Inc. 5000 list of fast-growing companies.

Their team helps clients pick investments that fit their goals and how much risk they can take. This makes managing a Gold IRA easier for everyone.

Silver IRAs

Silver IRA lets you invest in physical silver for your retirement. American Hartford Gold offers many IRA-approved silver products. Their prices are competitive, and their fees are clear, making planning for retirement easier.

They have great reviews on Consumer Affairs and Google My Business, scoring about 4.9/5. They often waive storage fees for up to three years. This makes investing in silver more affordable for different budgets.

Platinum and Palladium IRAs

American Hartford Gold also offers IRAs for Platinum and Palladium. These options let investors hold physical platinum and palladium. This helps protect against market ups and downs.

Their focus on client needs and transparent pricing makes them a top choice for retirement planning. They work with secure depositories like Delaware Depository and Brinks. This ensures your investments are safe.

 

How to Open an Account with American Hartford Gold

Setting up a Gold IRA account with American Hartford Gold is easy and helps secure your financial future. The company makes the account setup process simple and customer-focused. They guide you through each step, making the transition smooth. Let’s explore the process and how to roll over retirement accounts.

Account Setup Process

The process to set up an account with American Hartford Gold is designed for your convenience and safety. You start by contacting their team, either by phone or through their website. Here are the main steps:

Step Description
1. Speak to an Account Specialist Talk to a knowledgeable Account Executive who will explain the benefits of a Gold IRA and answer any questions.
2. Complete Paperwork Fill out the needed documents, often done quickly through DocuSign, allowing for account opening in 3 to 10 business days.
3. Fund the Account Move funds by wiring or transferring from another account, including retirement accounts like traditional IRAs and ROTH IRAs.
4. Purchase Metals Choose from approved IRA-eligible products, such as bullion coins and bars of gold, silver, platinum, and palladium.

Rollover Options

Rolling over retirement accounts into a Gold IRA with American Hartford Gold is a smart move for diversifying your retirement savings. Their expertise makes the process smooth:

  • Eligible Accounts: You can roll over retirement accounts like traditional IRAs, ROTH IRAs, and more into a Gold IRA.
  • Security and Privacy: They focus on secure and private transfers, with experienced professionals handling all the details.
  • Contribution Details: They provide clear information on limits and contributions for 2024, helping you make informed choices.
  • Assistance Provided: Account Executives offer detailed guidance and support during the rollover, making it hassle-free.

By following these steps, you can easily open a Gold IRA account with American Hartford Gold. This ensures your investments are secure and aligned with your retirement goals. If you’re new to precious metals or need extra help, don’t hesitate to contact the American Hartford Gold team for personalized support.

Fees Associated with American Hartford Gold

When you think about investing with American Hartford Gold, it’s key to know the fees. These fees can change how much you pay overall. You’ll see fees for applying, storing, and managing your investment each year.

Application Fees

At American Hartford Gold, you’ll face some fees when you set up your account. These fees help cover the costs of getting your account ready. But, they offer a big break to new investors by waiving the first-year fees.

Storage Fees

Storage fees are big for those buying physical gold and silver. American Hartford Gold uses secure places to keep your metals safe. While some storage fees might be dropped with a big initial investment, you’ll usually pay a bit for keeping your assets safe.

Annual Fees

Every year, you’ll pay custodian fees to keep your IRA running smoothly. These fees help with record-keeping, handling transactions, and supporting you. It’s important to know these fees as they add to the cost of your self-directed IRA.

Fee Type Description
Application Fees Charged during the account setup process, but first-year fees may be waived under certain conditions.
Storage Fees Costs associated with storing physical gold and silver in secure depositories.
Annual Custodian Fees Annual charges for maintaining and managing an IRA account.

American Hartford Gold Review

Looking into an organization for precious metal investment means checking their gold dealer integrity and customer service. American Hartford Gold shines in these areas. Since starting in 2015, it has quickly become a trusted name in the market.

American Hartford Gold review

An image of a person studying a shiny gold bar with a magnifying glass, while in the background a group of experts discuss and analyze data on various precious metals. The person should be surrounded by graphs and charts related to American Hartford Gold and the precious metals market.

American Hartford Gold has an A+ rating from the Better Business Bureau. This shows their strong commitment to customer service and quality. They are open about their fees, building trust with their clients. Their service has earned high praise, with 5 stars on Trustpilot and 4.8 stars on Google.

Their review shows they offer friendly investment terms. Starting with just $5,000, they welcome a variety of investors. They also have a buyback program with no extra fees, making customers feel secure.

American Hartford Gold is known for its transparency and focus on customers. They offer promotions that cover some fees for new investors. This shows their goal to make investing easy and rewarding for their clients.

Well-known figures like Bill O’Reilly endorse American Hartford Gold, adding credibility to their review. They offer free storage, maintenance, and insurance for up to three years. This gives investors great value and peace of mind.

In summary, American Hartford Gold is top-notch in gold dealer integrity and customer service. Their good prices, strong customer support, and clear practices make them a great choice for precious metal investment.

Customer Reviews and Ratings

It’s important to know what people think before investing in gold and other precious metals. American Hartford Gold has gotten great reviews on different sites. This shows they focus on their customers and are reliable in the industry.

BBB Ratings

American Hartford Gold’s A+ rating on the Better Business Bureau is a big deal. They have a high score of 4.91 stars. Over the last three years, they’ve dealt with 22 complaints but quickly fixed them. This shows they care about their customers and want to do well.

Trustpilot Reviews

On Trustpilot, American Hartford Gold shines with a perfect five-star rating. Customers love the personal touch they get. They praise the team’s knowledge and how they keep them updated. This proves the company is good at managing gold and silver investments.

Google Reviews

Google reviews also show what customers think, and American Hartford Gold scores well with a 4.8-star rating. People like how easy it is to invest with them. They also appreciate the smooth experience the company provides. This high rating on Google helps solidify American Hartford Gold’s good name.

Pros and Cons

Looking at the Pros and Cons of American Hartford Gold, we see both the good and the bad. It’s key to weigh these points to make smart investment considerations.

Advantages

American Hartford Gold has many strong points. They have low account start requirements, needing just $1,500 for cash or $10,000 for IRA rollovers. Their fees are pretty fair, and big investments might even get fee breaks.

Setting up an account is easy, thanks to their helpful resources. New investors will find it simple to start. They also offer price match guarantees, free shipping, and a broad selection of investments. This includes American Gold Eagle coins and more. Their high ratings on Trustpilot and Google My Business show they’re well-liked by customers.

Disadvantages

But, there are some downsides too. One big issue is their website doesn’t clearly show gold and silver prices. This can confuse investors looking for clear costs. Also, their IRA options for metals are a bit limited, and they don’t offer cryptocurrency IRAs.

Even with their low fees, investing in precious metals for the long term can be costly. There are fees for storage and custodianship. Investors should know they’ll need to talk to a representative for some pricing details. This might be a problem for those wanting quick and easy info.

Comparing American Hartford Gold to Competitors

American Hartford Gold stands out in the precious metal market when we look at it alongside Rosland Capital and Goldco. A deep dive into their offerings shows clear differences in services, costs, and how happy customers are.

Rosland Capital

Looking at Rosland Capital and American Hartford Gold, we see what makes each unique. Rosland is famous for its vast numismatic coin selection and strong market presence. But, while American Hartford Gold doesn’t charge setup fees and has flat annual fees that are waived the first year, Rosland’s costs can change. This affects how clear their prices are.

Goldco

When we compare Goldco to American Hartford Gold, we notice a big difference in the investment needed to start a gold IRA. Goldco asks for a $25,000 minimum, while American Hartford Gold only needs $10,000. Goldco’s custodian fees can go up to $225 a year, which is more than American Hartford Gold’s fees of $175 to $225. These fees are clearer with American Hartford Gold, and they offer savings on bigger deals.

Feature American Hartford Gold Goldco
Minimum Investment $10,000 $25,000
Annual Fees $175 – $225 (waived for the first year) Up to $225
Setup Fees None $50
Storage Fees No charge for cash transactions over $25,000 Varies
Buyback Commitment No fees Offered

Other Precious Metal Dealers

Other dealers in the market also bring their own strengths and challenges. Some offer a wide range of products and lots of educational help. American Hartford Gold, however, focuses on being clear about prices, fair, and great with customers. This has earned them high praise from investors, making them a top choice in the field.

Choosing the best dealer depends on what you value most, like low initial costs, clear fees, or lots of learning resources. This look at the competition shows American Hartford Gold’s edge in offering easy-to-understand investments and strong support for customers.

Buyback Commitment and Policies

American Hartford Gold is known for its strong buyback commitment. This gives investors the confidence they need when investing in precious metals. The company’s buyback policies are clear and focus on the customer, making investing smooth and beneficial for everyone.

Guarantees

American Hartford Gold guarantees a simple and fair buyback process. This helps ease worries about selling back precious metals. With an A+ rating from the Better Business Bureau and thousands of five-star reviews, investors trust the company’s high standards.

Buyback Process

The buyback process at American Hartford Gold is easy and customer-focused. Clients start by talking to their account rep, who helps them through each step. The process looks at market conditions to offer good rates. Plus, there are no extra fees when selling back to the company, making it a safe investment.

American Hartford Gold’s buyback policies offer flexibility and satisfaction to its clients. This builds trust and encourages more people to invest in precious metals.

Educational Resources

American Hartford Gold stands out by offering lots of educational resources. They aim to empower investors with knowledge and confidence. They provide tools and services to help with the complex world of precious metal investments.

Free Gold IRA Kit

American Hartford Gold’s free Gold IRA Kit is a big hit. It comes with all the details you need to know about Gold IRA investing. It’s perfect for both new and seasoned investors, guiding them in making smart financial choices.

Consultations with Experts

Personalized advice is key, so American Hartford Gold offers expert consultations. These sessions are one-on-one with advisors who tailor investment strategies to fit your financial goals. This personalized advice is key to making smart investment decisions.

Online Resources

American Hartford Gold also has a treasure trove of online resources. Their website is packed with articles, guides, and webinars on precious metal investing. These resources are easy to find and keep investors learning and informed.

Storage Options for Precious Metals

Keeping your precious metals safe is crucial when you invest with American Hartford Gold. They offer many secure storage options to fit your needs. They make sure their storage meets IRS rules and gives you peace of mind.

precious metals storage

Create an image of a secure and organized storage area for precious metals. Show different types of storage options such as safes, lockboxes, and shelves. Use shadows and lighting to convey a sense of security and emphasize the value of the precious metals. Hint at the prestige and professionalism of American Hartford Gold by incorporating their logo or brand colors somewhere within the image.

Domestic Depositories

If you want to keep your metals in the U.S., American Hartford Gold has you covered. They work with top domestic depositories like Brinks Global Services and Delaware Depository. These places have the latest security and insurance.

These depositories are in Delaware, Nevada, Texas, Salt Lake City, New York, and Los Angeles. They keep your metals safe and easy to get to when you need them.

International Depositories

Some investors like to store their precious metals in places outside the U.S. American Hartford Gold works with trusted international depositories for this. These places are in big financial centers around the world.

They have top security to keep your metals safe, no matter what happens globally.

Depository Location Type Details
Delaware Domestic Infused with advanced security technology
Nevada Domestic Offers segregated storage for individual accounts
Canada International High-security facility in close proximity to the US
Switzerland International Renowned for financial security and stability

American Hartford Gold offers many storage choices that are flexible and secure. You can pick from domestic or international depositories based on what you need. Either way, your investments are safe and follow the rules.

Customer Service Experience

American Hartford Gold shines in customer service through various support options. They offer phone and email support, with account managers giving personal attention. Clients often praise the clear and quick communication, showing a high level of satisfaction.

Support Channels

American Hartford Gold makes sure customers are happy by offering many ways to get help. You can contact them by phone, email, or through account managers. This variety lets customers choose the best way for them to get in touch.

Response Times

Customers love how fast American Hartford Gold responds to their needs. They usually answer emails within 1-2 hours during workdays. The company is open from 7am-4pm on workdays, making it easy for clients to get help when they need it.

Over 500 reviews from the Better Business Bureau (BBB) give American Hartford Gold an A+ rating, with an average of 4.91 stars. Trustpilot also gives them a perfect 5/5 stars from 1124 reviews. This shows most customers are really happy with their service.

Review Platform Rating Key Highlights
BBB A+ | 4.91 Stars Efficient support, clear communication
Trustpilot 5/5 Stars Prompt responses, high customer satisfaction
Google 4.8/5 Stars Personalized attention, positive feedback

Conclusion

American Hartford Gold is a trusted name in the precious metals industry. They offer a secure way for investors to diversify their portfolios with gold and silver. Their personalized approach and educational resources help clients make informed investment choices.

Precious metals like gold and silver are seen as a stable value during tough economic times. They don’t move with the stock market, making them a good hedge against inflation and market ups and downs. American Hartford Gold provides a range of products, including gold, silver, platinum, and palladium, to fit different investment needs.

The company is praised for its customer service and investment security across various review platforms. Starting with a $5,000 investment for gold IRAs and allowing rollovers from other retirement accounts makes it easy for new and experienced investors to join. Their competitive pricing and clear fee structure, with no fees for the first three years, show their commitment to making clients happy.

In summary, American Hartford Gold is a great choice for adding gold and silver to your investment mix. With growing global demand, favorable tax rules for IRAs, and a history of strong returns, investors can trust the security and growth potential of their investments. The company’s high ratings from the Better Business Bureau and other reviews highlight their focus on quality service and customized investment advice.

FAQ

Who is American Hartford Gold?

American Hartford Gold is a top dealer in the U.S. They focus on gold and silver IRAs. They also offer physical delivery and retirement account options.

How does American Hartford Gold ensure customer satisfaction?

They put customers first with a focus on service and clear fees. They have an A+ rating from the BBB and great reviews on Trustpilot and Google.

What types of IRAs does American Hartford Gold offer?

They offer Gold IRAs, Silver IRAs, and IRAs for Platinum and Palladium.

How can I open an account with American Hartford Gold?

Contact their team for a simple setup process. They use DocuSign technology for quick account opening in three to ten business days.

What fees are associated with investing through American Hartford Gold?

Fees include application, storage, and annual costs. Larger deposits might waive some fees. It’s important to know these costs for your investment plan.

How does American Hartford Gold handle rollovers from existing retirement accounts?

They make rollovers easy from other retirement accounts. They guide you on limits and the process for funding new IRAs.

What is the buyback commitment from American Hartford Gold?

They offer a buyback promise at competitive rates. This ensures clients can sell back metals easily, offering liquidity and peace of mind.

Are there educational resources available for investors?

Yes, they provide a free Gold IRA Kit and expert advice. These resources help clients make smart investment choices.

Where are the precious metals stored?

They store metals in secure places. Options include segregated and non-segregated storage at trusted depositories like Brinks Global Services and Delaware Depository. These meet IRS rules.

What reviews and ratings does American Hartford Gold have?

They have an A+ rating from the Better Business Bureau. Reviews on Trustpilot and Google praise their service and customer satisfaction.